DCF is in the process of developing a new Compliments, Suggestions and Complaints Policy.
Compliments, suggestions and complaints allow us to understand what works and what areas might need improvement.
We are working towards making it easy for you to provide us with feedback.
If you wish to pay a compliment, make a suggestion or lodge a complaint in relation to a service provided by DCF, you can contact us through any of the following ways:
- In person at a DCF office
- By ringing 1800 750 167
- By emailing [click here to send email]
- By writing a letter to:
Department of Children and Families
Attention: Practice Integrity & Complaints Management Branch
PO Box 40596
Casuarina NT 0810
